Engage
Engage without losing the person in the thread.
Keep conversations on your own Instagram account together, let approved automations handle a clear first step, and make human takeover unmistakable.
0304
One controlled handoff
A comment can start the flow. The shared Inbox keeps the whole conversation ready for Evan to continue himself.
- Trigger
- Reel comment · GUIDE
- First response
- Approved automation
- Next response
- Human takeover
Evan Chen@evan.builds · workspace ownerHuman takeover ready@liamcreatesReel comment
GUIDE
Comment keyword triggerPostlyra for @evan.buildsDirect message
Here’s the guide from my Reel. What are you working through this week?
Automated private replyPostlyra InboxDirect message
Liam’s reply is now in the shared Inbox for a person to continue.
Inbox handoff@evan.buildsDirect message
I’m here now, Liam. Tell me where the process keeps getting stuck.
Human reply from Evan
One ordered demo sequence: keyword trigger, approved automation, Inbox handoff, human reply.
01
Inbox · Human takeover
See the complete thread before you reply.
DMs and story replies stay in one shared Inbox with their history intact. A teammate can take over inside Meta’s allowed reply window.
Automation completedLiam asked a follow-up question.Evan has the context and the next reply is human.
Take over conversation 02
Contacts · Tags · History
Know who is speaking, not just what they sent.
Search contacts, keep useful tags nearby, and return to earlier conversations without turning a real person into a row of campaign data.
03
Automation scenarios
Automate a named situation, not the whole relationship.
Choose the Instagram trigger, write the response, and keep the enabled scope visible before any automation becomes active.
Triggers4 controlled scenarios- Post or Reel commentA chosen keyword can send an approved private reply.
- DM keywordA direct message can enter the right controlled flow.
- Story reply or mentionThe conversation arrives with its original context.
- Default DM replyA fallback handles only the case you explicitly enable.
04
Activity · Control states
Keep every automated action inspectable.
Review what matched, what replied, and what stopped. Draft, active, paused, and human-takeover states stay explicit.
- MatchedGUIDE · Reel comment
- RepliedApproved private reply
- Handed offEvan took over
A closer look
See where automation ends and your conversation begins.
Walk through the Inbox, contacts, trigger controls, and human takeover with your own Instagram workflow in mind.
Liam Brooks@liamcreates · fictional Instagram contact